Frequently Asked Questions

What type of router do you use?

We use one of the best marine routers on the market. Here is a list of the features our routers offer:

  • Features: Remote configuration and management. Easy-to-use smartphone app to optimize placement, simplify the installation process, and manage settings. Enterprise-grade security—AES 256 encryption, password protection, primary and guest networks.
  • Chipset: Qualcomm® Snapdragon™ SDX55
  • SIM type: Single SIM (4FF Nano)
  • Network technology: 5G sub-6 GHz and 4G LTE Cat 22 , 4×4 MIMO sub-6 GHz, 256 QAM, HSPA+/UMTS, CBRS
  • Data speeds: Up to 3.3Gbps download
  • Wi-Fi: Up to 30 connected devices , Wi-Fi 6 (802.11 a/b/g/n/ac/ax), Real simultaneous dual-band Wi-Fi (2.4GHz & 5GHz), Wi-Fi security (WPA/WPA2/WPA3), Wi-Fi protected setup (WPS 2.0), Wi-Fi privacy separation, Configurable DNS, MAC address filtering, NAT firewall, Port forwarding, Port filtering
  • Ports: 1x LAN port , 1x USB-C port
  • Dimensions & weight: Height: 6.3 inches (160 mm), Width: 2.8 inches (71.6 mm), Depth: 2.4 inches (60 mm), Weight:12 oz (350 g)
  • Security features: Secure boot, Admin security, AES 256 Encryption, Security hardened web interface, Password hash, Session timeout, Wi-Fi On/Off control, Incorrect password lockout, Block factory reset, Encrypted configuration backup/restore, Advanced firewall, Anti CSRF (OWASP), OpenVPN

What area's do you service?

We offer internet service along the entire Long Island Sound. You’ll enjoy high-speed internet services along your entire trip up and down the coastline.

Don’t boat along Long Island Sound? We have plans to expand along the east coast, so stay tuned for those announcements.

What if I don't need internet all year long?

You have the choice of a 6 month plan or a 12 month plan. Our 6-month plan is great for those that want internet on their boat only during the Long Island Sound boating season. Our 12-month plan is great for those who want all-year-round service for additional peace of mind, offering even more security and accessibility.

I don't see a plan that works for me, can I customize a plan?

Yes, you can. Just send us a message or call us and we will work with you to create an internet plan that works for your boating needs.

Do I have to sign up online?

No, we offer other ways to sign up for boat internet service. Just send us a message or call us and we will create your account and get you online ASAP.